At DieHard Bikes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, or visit our store.

1. Information We Collect

1. Personal Information: When you engage with us, we may collect the following personal information:

Name, Email address, Phone number, Billing and shipping address, Payment details (processed securely)Preferences or feedback provided through surveys or forms

2. Non-Personal Information: We may automatically collect non-personal data, including:

IP address, Browser type and version, Device information, Pages visited and time spent on our site, Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected to:

Process orders and payments, Provide customer support and respond to inquiries, Send updates, promotions, and newsletters (if subscribed)Improve our products, services, and website functionality, Personalize user experiences based on preferences, Comply with legal obligations

3. Sharing Your Information

1. Third-Party Service Providers: We may share your information with trusted third parties who assist us in providing services, such as payment processing, shipping, or marketing. These providers are required to protect your information and use it solely for the intended purposes.

2. Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us:

Remember your preferences, Analyze website traffic, Provide personalized content

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute data security.

6. Your Rights

You have the right to:

Access the personal information we hold about you, Request corrections to your personal data, Withdraw consent for marketing communications, Request deletion of your data, subject to legal or contractual obligations. To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed at children under 13 years old, and we do not knowingly collect personal information from them. If we become aware of such data, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this policy periodically for updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us: